Trong khi thực hiện nhập hàng loạt trong Freshdesk, bạn có thể sử dụng các định dạng sau để định cấu hình múi giờ và ngôn ngữ cho các liên hệ trong tệp CSV của mình.
ĐỊNH DẠNG MÚI GIỜ TRONG FRESHDESK
| Định dạng mã | Thiết lập múi giờ trong Freshdesk |
| Midway Island | (GMT-11:00) Midway Island |
| Samoa | (GMT-11:00) Samoa |
| Hawaii | (GMT-10:00) Hawaii |
| Alaska | (GMT-09:00) Alaska |
| Pacific Time (US & Canada) | (GMT-08:00) Pacific Time (US & Canada) |
| Tijuana | (GMT-08:00) Tijuana |
| Arizona | (GMT-07:00) Arizona |
| Chihuahua | (GMT-07:00) Chihuahua |
| Mazatlan | (GMT-07:00) Mazatlan |
| Mountain Time (US & Canada) | (GMT-07:00) Mountain Time (US & Canada) |
| America/Chicago | (GMT-06:00) America/Chicago |
| Central America | (GMT-06:00) Central America |
| Central Time (US & Canada) | (GMT-06:00) Central Time (US & Canada) |
| Guadalajara | (GMT-06:00) Guadalajara |
| Mexico City | (GMT-06:00) Mexico City |
| Monterrey | (GMT-06:00) Monterrey |
| Saskatchewan | (GMT-06:00) Saskatchewan |
| America/Bogota | (GMT-05:00) America/Bogota |
| Bogota | (GMT-05:00) Bogota |
| Eastern Time (US & Canada) | (GMT-05:00) Eastern Time (US & Canada) |
| Indiana (East) | (GMT-05:00) Indiana (East) |
| Lima | (GMT-05:00) Lima |
| Quito | (GMT-05:00) Quito |
| Caracas | (GMT-04:30) Caracas |
| Atlantic Time (Canada) | (GMT-04:00) Atlantic Time (Canada) |
| La Paz | (GMT-04:00) La Paz |
| Santiago | (GMT-04:00) Santiago |
| Newfoundland | (GMT-03:30) Newfoundland |
| Brasilia | (GMT-03:00) Brasilia |
| Buenos Aires | (GMT-03:00) Buenos Aires |
| Georgetown | (GMT-03:00) Georgetown |
| Greenland | (GMT-03:00) Greenland |
| Mid-Atlantic | (GMT-02:00) Mid-Atlantic |
| Azores | (GMT-01:00) Azores |
| Cape Verde Is. | (GMT-01:00) Cape Verde Is. |
| Casablanca | (GMT+00:00) Casablanca |
| Dublin | (GMT+00:00) Dublin |
| Edinburgh | (GMT+00:00) Edinburgh |
| Europe/London | (GMT+00:00) Europe/London |
| Lisbon | (GMT+00:00) Lisbon |
| London | (GMT+00:00) London |
| Monrovia | (GMT+00:00) Monrovia |
| UTC | (GMT+00:00) UTC |
| Amsterdam | (GMT+01:00) Amsterdam |
| Belgrade | (GMT+01:00) Belgrade |
| Berlin | (GMT+01:00) Berlin |
| Bern | (GMT+01:00) Bern |
| Bratislava | (GMT+01:00) Bratislava |
| Brussels | (GMT+01:00) Brussels |
| Budapest | (GMT+01:00) Budapest |
| Copenhagen | (GMT+01:00) Copenhagen |
| Ljubljana | (GMT+01:00) Ljubljana |
| Madrid | (GMT+01:00) Madrid |
| Paris | (GMT+01:00) Paris |
| Prague | (GMT+01:00) Prague |
| Rome | (GMT+01:00) Rome |
| Sarajevo | (GMT+01:00) Sarajevo |
| Skopje | (GMT+01:00) Skopje |
| Stockholm | (GMT+01:00) Stockholm |
| Warsaw | (GMT+01:00) Warsaw |
| West Central Africa | (GMT+01:00) West Central Africa |
| Zagreb | (GMT+01:00) Zagreb |
| Athens | (GMT+02:00) Athens |
| Bucharest | (GMT+02:00) Bucharest |
| Cairo | (GMT+02:00) Cairo |
| Harare | (GMT+02:00) Harare |
| Helsinki | (GMT+02:00) Helsinki |
| Istanbul | (GMT+02:00) Istanbul |
| Jerusalem | (GMT+02:00) Jerusalem |
| Kyiv | (GMT+02:00) Kyiv |
| Minsk | (GMT+02:00) Minsk |
| Pretoria | (GMT+02:00) Pretoria |
| Riga | (GMT+02:00) Riga |
| Sofia | (GMT+02:00) Sofia |
| Tallinn | (GMT+02:00) Tallinn |
| Vilnius | (GMT+02:00) Vilnius |
| Baghdad | (GMT+03:00) Baghdad |
| Kuwait | (GMT+03:00) Kuwait |
| Moscow | (GMT+03:00) Moscow |
| Nairobi | (GMT+03:00) Nairobi |
| Riyadh | (GMT+03:00) Riyadh |
| St. Petersburg | (GMT+03:00) St. Petersburg |
| Volgograd | (GMT+03:00) Volgograd |
| Tehran | (GMT+03:30) Tehran |
| Abu Dhabi | (GMT+04:00) Abu Dhabi |
| Baku | (GMT+04:00) Baku |
| Muscat | (GMT+04:00) Muscat |
| Tbilisi | (GMT+04:00) Tbilisi |
| Yerevan | (GMT+04:00) Yerevan |
| Kabul | (GMT+04:30) Kabul |
| Ekaterinburg | (GMT+05:00) Ekaterinburg |
| Islamabad | (GMT+05:00) Islamabad |
| Karachi | (GMT+05:00) Karachi |
| Tashkent | (GMT+05:00) Tashkent |
| Chennai | (GMT+05:30) Chennai |
| Kolkata | (GMT+05:30) Kolkata |
| Mumbai | (GMT+05:30) Mumbai |
| New Delhi | (GMT+05:30) New Delhi |
| Sri Jayawardenepura | (GMT+05:30) Sri Jayawardenepura |
| Kathmandu | (GMT+05:45) Kathmandu |
| Almaty | (GMT+06:00) Almaty |
| Astana | (GMT+06:00) Astana |
| Dhaka | (GMT+06:00) Dhaka |
| Novosibirsk | (GMT+06:00) Novosibirsk |
| Rangoon | (GMT+06:30) Rangoon |
| Bangkok | (GMT+07:00) Bangkok |
| Hanoi | (GMT+07:00) Hanoi |
| Jakarta | (GMT+07:00) Jakarta |
| Krasnoyarsk | (GMT+07:00) Krasnoyarsk |
| Beijing | (GMT+08:00) Beijing |
| Chongqing | (GMT+08:00) Chongqing |
| Hong Kong | (GMT+08:00) Hong Kong |
| Irkutsk | (GMT+08:00) Irkutsk |
| Kuala Lumpur | (GMT+08:00) Kuala Lumpur |
| Perth | (GMT+08:00) Perth |
| Singapore | (GMT+08:00) Singapore |
| Taipei | (GMT+08:00) Taipei |
| Ulaanbaatar | (GMT+08:00) Ulaanbaatar |
| Urumqi | (GMT+08:00) Urumqi |
| Osaka | (GMT+09:00) Osaka |
| Sapporo | (GMT+09:00) Sapporo |
| Seoul | (GMT+09:00) Seoul |
| Tokyo | (GMT+09:00) Tokyo |
| Yakutsk | (GMT+09:00) Yakutsk |
| Adelaide | (GMT+09:30) Adelaide |
| Darwin | (GMT+09:30) Darwin |
| Brisbane | (GMT+10:00) Brisbane |
| Canberra | (GMT+10:00) Canberra |
| Guam | (GMT+10:00) Guam |
| Hobart | (GMT+10:00) Hobart |
| Melbourne | (GMT+10:00) Melbourne |
| Port Moresby | (GMT+10:00) Port Moresby |
| Sydney | (GMT+10:00) Sydney |
| Vladivostok | (GMT+10:00) Vladivostok |
| Magadan | (GMT+11:00) Magadan |
| New Caledonia | (GMT+11:00) New Caledonia |
| Solomon Is. | (GMT+11:00) Solomon Is. |
| Auckland | (GMT+12:00) Auckland |
| Fiji | (GMT+12:00) Fiji |
| Kamchatka | (GMT+12:00) Kamchatka |
| Marshall Is. | (GMT+12:00) Marshall Is |
| Wellington | (GMT+12:00) Wellington |
| Nuku'alofa | (GMT+13:00) Nuku'alofa |
ĐỊNH DẠNG NHẬP NGÔN NGỮ
| Mã | Thiết lập ngôn ngữ trong Freshdesk |
| ar | Arabic |
| ca | Catalan |
| cs | Czech |
| da | Danish |
| de | German |
| en | English |
| es-LA | Spanish (Latin America) |
| es | Spanish |
| et | Estonian |
| fi | Finnish |
| fr | French |
| hu | Hungarian |
| id | Indonesian |
| it | Italian |
| ja-JP | Japanese |
| ko | Korean |
| nb-NO | Norwegian |
| nl | Dutch |
| pl | Polish |
| pt-BR | Portuguese (BR) |
| pt-PT | Portuguese/Portugal |
| ru-RU | Russian |
| sk | Slovak |
| sl | Slovenian |
| sv-SE | Swedish |
| tr | Turkish |
| vi | Vietnamese |
| zh-CN | Chinese |
| uk | Ukrainian |
| he | Hebrew |
| th | Thai |
| ro | Romanian |
| zh-TW | Chinese (Traditional) |
| lv-LV | Latvian |
| bs | Bosnian |
| bg | Bulgarian |
| hr | Croatian |
| el | Greek |
| ms | Malay |
| lt | Lithuanian |
| sr | Serbian |
| is | Icelandic |
Link: https://support.freshdesk.com/support/solutions/articles/199329-timezone-and-language-import-format